Job description

The position is based in Slovak Republic. Applicants must have a place of work in Slovakia.

This is our challenge for you

• Facilitate PI Planning
• Support Iteration Execution - facilitate team events, work within the ART’s cadence, collaborate with the PO, facilitate stakeholder collaboration.
• Measure, optimize and improve the team’s flow of work.
• Build High-Performing Teams - foster and support Agile Team attributes, encourage high-performing team dynamics, serve as a Lean-Agile Leader, foster collaboration on the team, act as a Team Coach .
• Improve ART Performance - facilitate cross-team collaboration, build trust with stakeholders, coach the IP Iteration, help the team inspect & adapt, facilitate the problem-solving workshop, resolve team conflicts, develop team skillsets.
• Collaborate with other Scrum Masters and Agile Coaches to share best practices and align organizational Agile initiatives.
• Guide ART team in accordance to SAFe/Scrum practices and values.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving.
• Facilitate discussion, decision making, and conflict resolution.
• Remove obstacles or blockers that hinder the Scrum team's progress.
• Act as a servant leader by coaching and mentoring teams on agile principles, methodologies, and modern technology practices.
• Monitor and report on key performance metrics, providing insights and recommendations for process improvement and optimization.
• Keep track of industry trends, new technologies and best practices and advocate for their adoption within organizations (collaborating with new way of working group + others Value Trains within organization).
• Support complex agile release processes and ensure effective coordination and synchronization within the Agile Release Train (advanced Jira know-how, incident management).

What we offer you

Salary from 2800 EUR, 13th and 14th salary

• Thanks to flexible working hours, at UNIQA GSC, you can arrange your day to suit your needs.

• For new colleagues, we have prepared a comprehensive welcome package.

• Every employee receives a daily meal allowance of € 7,80.

• We offer language courses in German and English , along with a diverse range of vocational training opportunities.

• A 13th and 14th salary is guaranteed for all UNIQA GSC employees.

• We contribute to the third pillar of the supplementary pension savings and also provide accident insurance coverage for our employees.

• We regularly organize events for employees such as Christmas parties, summer celebrations, sports days and more.

• If you are a sports enthusiast, you will certainly appreciate the Multisport card we offer.

Are you the right candidate?

Candidates with education suit the position

University education (Bachelor's degree)

University education (Master's degree)

Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

• 5+ years of previous experience in a role of Scrum master
• Experience with Scaled Agile Framework
• SAFe certification (Leading SAFe, SAFe RTE, SAFe SM)
• Advanced Scrum master certification
• Advanced user of JIRA and Confluence
• Experience working in software development
• Experience in agile project management
• Excellent communication and presentation skills
• Ability to mentor and motivate others
• Self-driven, able to work independently
• Focus on continuous improvement and value delivery
• Agile mindset

Nice to have
• Knowledge of Insurance industry
• Experience from multi-national company
• Experience with different retrospective tools
• German language


UNIQA Group Service Center Slovakia, spol. s r.o. je dcérskou spoločnosťou rakúskeho poisťovacieho koncernu UNIQA IG. Naša história siaha do roku 1996. V súčasnosti u nás pracuje 800 zamestnancov. Poskytujeme služby v oblasti správy poistných zmlúv a udalostí, ako aj IT služby pre rakúsky koncern UNIQA. Poskytujeme pracovné príležitosti najmä v administratíve s využitím nemeckého jazyka ako aj v IT sfére, kde nachádzajú uplatnenie rôzni IT špecialisti. Kladieme dôraz na vytvorenie moderného pracovného prostredia prepojeného s tímovým duchom, garanciou kvality a pocitom istoty.
UNIQA Group Service Center získala ocenenie NAJ ZAMESTNÁVATEĽ 2018, 2020, 2021, 2022 v kategórii centier zdieľaných služieb.

Number of employees

500-999 employees


Contact person: Ing. Ingrid Vagačová

Tel.: +421904933679


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